NENGUN

Alan Taylor

ORDERING

What is the ordering process?

How will my order be processed?

What if my order is delayed?

Can I update or cancel my order?

How can I order OEM parts not listed?

What happens if my order is flagged for identity verification, and how can I check my order status?

Getting Started

What payment methods are accepted?

How long does payment processing take?

Payments Processing & Refunds

Why is my Credit Card being rejected?

How do International Currencies Work?

How can I handle store credit and place new orders after a cancellation?

What is the order cancellation policy, and are there restocking fees?

Payment

What shipping carriers are available?

Is shipping cheaper if I purchase many parts?

I have received a delivery exception?

How are shipping options and prices determined at checkout?

Why are some automotive parts flagged as restricted for international shipping, and can NENGUN ship these items?

How can I purchase products in Japan through NENGUN?

What are the delivery options and policies for large shipments to military bases?

Why don’t I have a tracking number for my Nengun order and how can I track it?

Why can’t Nengun ship suspension dampers or coilovers internationally?

Shipping and Delivery information for ordering at Nengun.

Shipping & Delivery

Import Duty and Taxes

Prepaid Import Duty & Taxes to the USA

Can you alter the invoice or ship as a gift?

My Tax ID is required?

Duty, taxes and tariff information for international ordering.

Duty & Taxes

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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