NENGUN

Alan Taylor

ORDERING

What is the ordering process?

How will my order be processed?

What if my order is delayed?

Can I update or cancel my order?

How can I order OEM parts not listed?

What happens if my order is flagged for identity verification, and how can I check my order status?

Getting Started

What payment methods are accepted?

How long does payment processing take?

Payments Processing & Refunds

Why is my Credit Card being rejected?

How do International Currencies Work?

How can I handle store credit and place new orders after a cancellation?

What is the order cancellation policy, and are there restocking fees?

Payment

What shipping carriers are available?

Is shipping cheaper if I purchase many parts?

I have received a delivery exception?

How are shipping options and prices determined at checkout?

Why are some automotive parts flagged as restricted for international shipping, and can NENGUN ship these items?

How can I purchase products in Japan through NENGUN?

What are the delivery options and policies for large shipments to military bases?

Why don’t I have a tracking number for my Nengun order and how can I track it?

Why can’t Nengun ship suspension dampers or coilovers internationally?

Shipping and Delivery information for ordering at Nengun.

Shipping & Delivery

Import Duty and Taxes

Prepaid Import Duty & Taxes to the USA

Can you alter the invoice or ship as a gift?

My Tax ID is required?

Duty, taxes and tariff information for international ordering.

Duty & Taxes

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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