Why is my Credit Card being rejected?

Modified on Thu, 11 Apr 2024 at 09:53 AM

Credit cards are processed using the Stripe payment processing platform and the majority of worldwide credit cards are supported. 


If you are having difficulty with your credit card, we recommend contacting your bank to ensure:

  • Foreign currency (Japanese Yen) transactions are allowed
  • International transactions are allowed
  • Your account balance is sufficient for the value of the order
  • Your daily transaction limit is sufficient for the value of the order
  • There are no fraud blocks or similar currently active on your card


If you continue to have difficulty with your payment, please contact the team and they will be more than happy to assist further.

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