I don't want the parts received?

Modified on Thu, 11 Apr 2024 at 07:05 PM

Nengun Performance does offer returns for orders received within 14 days. We will require you to return the parts to our warehouse in Japan and a 30% restocking fee will apply to each of the parts. Once the parts arrive into our warehouse we will process the return and the refund will be processed against the original payment method or store credit. 


Please note, all returns must be in the original packaging, in perfect condition as received. The parts must be the condition to be sold as new parts. The refund will not be processed if the packaging is damaged or the parts show signs of use or installation on a vehicle. 


In many cases we actually recommend checking options to re-sell the parts locally, most JDM parts attract a premium in overseas markets and often you can make a profit on re-selling locally with a bit of effort.


To start the return process, please contact our orders team and they will assist you in the next steps.


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